Privacy Policy for The Warehouse Derry
1. Introduction
At The Warehouse Derry (“we,” “us,” or “our”), accessible via thewarehousederry.com, we are firmly committed to the protection of your personal data and your privacy rights. This Privacy Policy outlines how we collect, use, process, and safeguard your information when you interact with our website and services. We adhere strictly to the privacy and data protection laws applicable in the jurisdictions in which we operate, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Your trust is paramount, and we are committed to maintaining the confidentiality and integrity of your personal data.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of thewarehousederry.com and related services. It governs personal data collected through or in connection with our website and services. For the purposes of data protection law, The Warehouse Derry is the “data controller” responsible for determining the purposes and means of processing your personal data.
3. Categories of Data Processed
We may collect and process the following types of personal data:
a. Usage Data
Information about how you interact with our website, including your IP address, browser type, browsing patterns, pages visited, time spent on each page, referring URLs, and device identifiers.
b. Account Data
When you create an account or place an order, we collect your name, billing and shipping addresses, email address, phone number, username, and account credentials.
c. Profile Data
Data relating to your preferences, interests, purchase history, and behavioral data observed from your interactions with our website.
d. Communication Data
Any information you provide when you contact us for support or otherwise communicate with us, including inquiry content, contact history, and related communications.
e. Technical Data
Device-related information such as operating system, screen resolution, system settings, language, and other technical identifiers used to optimize service functionality.
f. Transaction Data
Details of purchases, order history, payment information (such as partial credit card data or payment processor details), delivery preferences, and fulfillment data.
g. Preference Data
Your consent-based preferences for receiving marketing communications, newsletter subscriptions, and product categories or topics of interest.
4. Legal Bases for Processing
We process your personal data based on the following lawful bases as defined under applicable privacy laws:
– Consent: Where you have given us explicit permission to process your personal data for specific purposes (e.g., marketing communications).
– Contractual Necessity: Where data processing is necessary for the performance of a contract with you (e.g., fulfilling an order placed through thewarehousederry.com).
– Legitimate Interests: Where processing is necessary to pursue our legitimate interests, such as website functionality, fraud prevention, analytics, or improving our services—provided that these interests are not overridden by your rights and freedoms.
– Legal Obligation: Where processing is required to comply with legal obligations, such as record-keeping or responding to lawful data requests.
5. Your Rights
As a data subject, you are entitled to exercise the following rights, subject to applicable law:
– Right of Access: You can request access to your personal data and obtain a copy.
– Right to Rectification: You may request correction of inaccurate or incomplete personal data.
– Right to Erasure: You may request deletion of your personal data, subject to limitations where data is required for legal compliance or legitimate business purposes.
– Right to Restriction: You may request temporary cessation of processing pending resolution of a dispute regarding data accuracy or legality.
– Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format for transfer to a third party.
– Right to Object: You may object to processing carried out based on legitimate interest or direct marketing purposes.
– Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of your rights, please contact us using the details provided in Section 13.
6. Security Measures
We implement a range of appropriate technical and organizational measures to protect your personal data, including but not limited to:
– Encryption of data in transit and at rest
– Secure Socket Layer (SSL) protocols for web communications
– Restrictive access controls and authentication protocols
– Regular data backups and system auditing
– Security awareness training for personnel handling personal data
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or method of electronic storage is entirely secure. Therefore, absolute security cannot be guaranteed.
7. International Transfers
Where your personal data is transferred outside the European Economic Area (EEA) or other jurisdictions with data protection requirements, we ensure that appropriate measures are implemented. These include the use of standard contractual clauses adopted by the European Commission or equivalent legal mechanisms to ensure adequate protection for international data transfers.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of complying with legal, regulatory, accounting, or reporting obligations. Specific retention periods include:
– Usage and Technical Data: retained for 12–18 months for analytics and performance monitoring.
– Account and Transaction Data: retained for 6 years post-transaction to comply with tax and legal requirements.
– Communication Data: retained for 2 years from the last contact point.
– Preference and Marketing Data: retained until consent is withdrawn or 2 years following inactivity.
9. Cookie Policy
Our website uses cookies and similar technologies to enhance user experience and collect information. These cookies fall into the following categories:
– Essential Cookies: Required for the functioning of the website and enabling essential services such as user login and checkout processes.
– Functional Cookies: Enable us to remember your preferences (e.g., language, region).
– Analytics Cookies: Help us understand user behavior through aggregated statistics and site performance metrics using services like Google Analytics.
– Performance Cookies: Enable enhancement of website speed and usability by monitoring server load and user navigation patterns.
10. Cookie Management and Compliance
Upon your first visit to thewarehousederry.com, a clear and concise cookie banner is presented, requesting your consent for non-essential cookies. You may adjust your cookie preferences at any time by accessing our Cookie Settings page.
As per the GDPR and CCPA, users have the right to:
– Consent to or reject the use of non-essential cookies
– Request information on what data is collected through cookies
– Opt-out of the “sale” of personal data (as defined under CCPA)
Please review your browser settings to further manage or block cookies.
11. Special Protections for Children Under 13
We do not knowingly collect personal data from children under the age of 13. If you are a parent or guardian and believe that your child has provided personal data through thewarehousederry.com, please contact us immediately. We will take necessary steps to delete such information from our systems.
12. Policy Updates and User Notifications
We reserve the right to update this Privacy Policy to reflect changes in legal, technical, or operational requirements. When updates are made, we will revise this document accordingly and may provide additional notice (such as a notice on our website homepage or through email, if appropriate). Users are encouraged to review this page periodically to stay informed about how we protect their personal data.
13. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the manner in which we handle your personal information, you may contact us via:
Email: [email protected]
Website: https://thewarehousederry.com
We are committed to resolving data protection concerns in a fair and timely manner.
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Your privacy is of utmost importance to us. We comply fully with all applicable data protection laws including the GDPR and CCPA. For any questions or to exercise your legal rights regarding your personal data, please do not hesitate to contact us at [email protected].